FCR Uptraining

Please answer the following with detail
View results without submitting

Name: 


  1. Do you know what your current FCR score is? If yes please notate your score?


  1. What does FCR mean to you?


  1. Name 3 ways you can personally impact FCR.


  1. What do you think your biggest area of opportunity is to improve your FCR?


  1. What is the biggest impact to your FCR that you are NOT able to control?


  1. What procedures do we currently have (troubleshooting, customer service...) that is meant to improve FCR?


  1. What is one thing you would like to address in this training related to FCR?