Let's Talk Commercial. Commercial Claims Handling & Evaluation Module B

INSTRUCTIONS:

It will take you approximately 5 mins. to complete this survey.

Please complete the entire survey at one time. Click "Submit Answers" IMMEDIATELY after you complete the survey.
Otherwise, the system may "time out" and you will lose your answers.

Thank you for taking the time to complete this survey. We highly value your feedback and comments.


             

             

Name (optional): 


A red asterisk (*) indicates required questions.

OVERALL SATISFACTION

1. How likely are you to recommend this training to your peers and colleagues?*
 
  1 2 3 4 5 6 7 8 9 10  
Extremley Unlikely  Extremely Likely


COURSE CONTENT

2. How would you describe your overall satisfaction with the course content?*
 
  1 2 3 4 5  
Dissatisfied  Completely Satisfied


3. The skills / content included in this training are highly relevant to the demands of your job/role. *
 
  1 2 3 4 5  
Strongly Disagree  Strongly Agree


4. The training activities provided me with an opportunity to use and apply the required skills and knowledge. *
 
  1 2 3 4 5  
Strongly Disagree  Strongly Agree


SELF DIRECTED INSTRUCTIONS

5. How would you describe your overall satisfaction with the instruction provided in this self directed program?*
 
  1 2 3 4 5  
Dissatisfied  Completely Satisfied


6. The activities that were used in the training program (scenarios, cases, examples) were ‘on-the-job realistic’ and tested my knowledge and application of the materials being learned. *
 
  1 2 3 4 5  
Strongly Disagree  Strongly Agree


7. The technology was easy to follow and use.*
 
  1 2 3 4 5  
Strongly Disagree  Strongly Agree


LEARNING ACHIEVEMENTS

8. How would you rate your overall capability in (Claims Handling & Investigation Topics under module B) BEFORE you attended the training?*
 
  1 2 3 4 5  
None   Excellent


9. How would you rate your overall capability in (Claims Handling & Investigation Topics under module B) AFTER you attended the training?*
 
  1 2 3 4 5  
None  Excellent


IMPACT OF LEARNING

10. What you have learned is directly applicable to your job/role.*
 
  1 2 3 4 5  
Strongly Disagree  Strongly Agree


11. What is the most valuable thing you learned during this training that will help you in your job/role?*


12. How confident are you about your ability to apply the skills and knowledge learned during this training?*
 
  1 2 3 4 5  
Not Confident   Very Confident


COMMENTS

13. What comments do you have about ANY aspect of the training?