7 – Day Order Confirmation Dispute
Name (optional): 


A red asterisk (*) indicates required questions.

  1. How often do you receive a call regarding the 7 day order cancellation dispute a day?*
    1-10
    10-20
    20-30
    30+


  1. When handling the customer within the 7 day order cancellation dispute, how often are you terminating the customer a day?*
    1-10
    10-20
    20-30
    30+


  1. Is the customers reaction to the 7 day order cancellation process is generally positive or negative?*
    Positive
    Negative


  1. Please leave any feedback or ideas that you may have about the 7 Day Order Confirmation Dispute.*





Training
Vonage University
Holmdel, NJ