Customer Service On-Boarding: CC Sep 2009 (Day 2)
Name: 


  1. I am confident in my basic ability to navigate the Daybreak system.
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. Please share any questions, comments, and or concerns you have about any of the Daybreak system.


  1. I have a basic understanding Correspondence process for Customer Service.
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. Please share any questions, comments, and or concerns you have about the Correspondence process.


  1. I have a basic understanding Titles process.
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. Please share any questions, comments, and or concerns you have about the Titles process.


  1. I have a basic understanding Payments & Payoffs process.
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. Please share any questions, comments, and or concerns you have about the Payment and Payoff process.


  1. I have a basic understanding of Simple Interest.
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. I have a basic undertanding of Simple Interest.


  1. I have a basic understanding of the US Payment Processing Schedule.
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. Please share any questions, comments, and or concerns you have about the US Payment Processing Schedule.


  1. I have a basic understanding of the Bank Wires & WUQC.
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. Please share any questions, comments, and or concerns you have about the Bank Wires & WUQC.





OD&L
TX