LSR Monthly Survey - Loan Officers

December 2009

Scale 1 to 4
4=excellent 1=poor


  1. Do the processors follow through when asked to order needed items, contact the member, attorneys, appraisers, brokers and others involved with loan completion?
    1 2 3 4


  1. How often do you receive follow-up regarding loan status?
    1 2 3 4


  1. Are the loan processors meeting closing date deadlines with all required tasks completed in a timely manner?
    1 2 3 4


  1. How often am I, as a Loan Officer, fulfilling my obligation in the loan process, by making sure the loan processor has all the necessary informaton?
    1 2 3 4


  1. Are questions asked and answered in a professional manner according to the Service Points of Excellence?
    1 2 3 4


  1. Are things better than last month?
    1 2 3 4