NST Training Survey

Name (optional): 

  1. When reveiwing the training you took last year, which best describes your feelings as to the amount of training provided.
    There was too much training
    There was not enough training
    There was was just the right amount of training

  1. Please select one of the following to best descibe your feeling about training notifications:
    The notifications came in plenty of time
    The notifications came too late
    The notifications came too early
    You were not aware of the training untill the last minute
    You did not recieve notification about training

  1. Are the available courses easy to find/ request?

  1. Do you feel the courses offered/ delivered are what you needed?

  1. If you answered NO to Question #4 please describe what type of classes you believe you need.

  1. Have you used the self paced training courses that are currently available to you?

  1. If you answered YES to quesiton # 6, please tell us what classes you took, and would you take more if they were made available to you?

  1. Regarding the Course curriculum, please select your best option:
    The cirriculum was not detailed enough for me
    The cirriculum was too detailed for me
    The cirriculum was just right

  1. After the course, did you continue to find the materials from the class helpful?

  1. Please rate the following:
    Materials provided for the course covered all the significant information being trained.
      1 2 3 4 5  
    Strongly Disagree  Strongly Agree

  1. Please rate the following:
    The topics covered met my expectations.
      1 2 3 4 5  
    Strongly Disagree  Strongly Agree

  1. Please select the best option:
    The courses generally included examples or exercises that made it easier for me to learn and understand what was being taught.
    All of the time
    Some of the time
    None of the time

  1. What would you like to see changed in the 2010 training classes?
    Select all that apply.
    More classroom based training
    More vendor specific training (Operations Only)
    More Self Paced training
    More detailed cirriculm
    Other (Please describe below)

  1. If you selected OTHER for question # 13. please provide details as to what changes you would like to see.

  1. Please select the Department you are currently in
    CI Agent/ Project Coordination
    Operations (all)
    PICCARE, DA/DL, 911
    Other (Tier II, Engineering etc)

  1. Please provide you current business unit. ex: (Business Services, Carrier, Network Services, other)

  1. Please provides your current location.
    City and state only.

  1. If you have any additional comments please provide them below

End User Support Team - Process Analyst II
XO Communications
Saginaw, MI