Asset Representative Survey

Instructions:

Please fillout the Rep name and Asset name and rate the rep accordingly.

This will be rolled out every Monday for the scorecard. Do 1 survey per asset contact per week.

Name


A red asterisk (*) indicates required questions.


  1. How satisfied were you with the courtesy and professionalism of the ASSET Rep.?*
     
      1 2 3 4  
    Very Dissatisfied  Very Satisfied


  1. Did the ASSET rep demonstrate willingness to help?*
     
      1 2 3 4  
    Very Dissatisfied  Very Satisfied


  1. Was the ASSET able to answer/assist you with your queries?*
     
      1 2 3 4  
    Very Dissatisfied  Very Satisfied


  1. Overall, how satisfied are you with the ASSET rep.?*
     
      1 2 3 4  
    Very Dissatisfied  Very Satisfied


  1. Please select the name of the Asset Rep.*
    Altar, Maria Nimfa
    De Castro, Janet
    Dumaguin, Joan
    Castro, Charmaine
    Elumbra, Brenda Lee
    Fuentes, Marian
    Rodriguez, Wilson


  1. AH AVAYA Phone Number: *


  1. Type of Call.*
    Escalation
    Helpline


  1. Comments about the Rep*