- Voluntary Benefits is known for frequent changes in workflow and procedures. When new changes are made what means of communications do you find most beneficial/helpful?
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- What type of tools would help with communications?
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- How do you feel about the overall communication that you are receiving regarding updates, workflow changes, and/or customer advocacy?
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- What are your pain points?
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- Do you have any recommendations?
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- If given the option for VB meetings (not mandatory) outside of normal business hours...
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