Customer Service April.2010

The survey is completely anonymous. It was created to help get a pulse of the Customer Service team's current climate. This survey is a step to help us continue moving towards the best possible work environment. The results of this survey will be provided only to Tonya. Tonya will use the information to open dialog and begin addressing any issues.


  1. In my department, there is an environment of openness and trust.
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. Comment


  1. My immediate supervisor has communicated clearly defined Individual Objectives to me.
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. Comment


  1. My immediate supervisor provides useful feedback to help me improve my work performance.
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. Comment


  1. My immediate supervisor effectively resolves my compaints and concerns.
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. Comment


  1. I am recognized and valued in the team.
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. Comment


  1. I am satisfied with the career development coaching provided by my immediate supervisor.
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. Comment


  1. What advice would you give your immediate supervisor to help him/her be a better leader to you?





OD&L
TX