Sales New Hire Evaluation - Template

Evaluation of topics in New Hire Training and Nesting Experience.



A red asterisk (*) indicates required questions.


  1. How effective was each topic covered during training: (Completely Ineffective= 1 - Very Effective= 5)*

            1 2 3 4 5      
      Plans and Features Completely Ineffective Very Effective  
      Needs Assessment Completely Ineffective Very Effective  
      Selling Vonage Completely Ineffective Very Effective  
      Rebuttals Completely Ineffective Very Effective  
      Devices and Basic Installation Completely Ineffective Very Effective  
      Proteus Completely Ineffective Very Effective  
      Sales Call Flow Tool Completely Ineffective Very Effective  


  1. Please rate your instructor(s) in the following areas: (Very Poor= 1- Very Good= 5)*

            1 2 3 4 5      
      Knowledge of Topics Very Poor Very Good  
      Effectiveness in Presenting Materials Very Poor Very Good  
      Maintaining a Productive Learning Environment Very Poor Very Good  
      Practice and Interaction Very Poor Very Good  
      Time Management Very Poor Very Good  


  1. Rate the following classroom activities and how effective they where in your learning: (1= Not at all Helpful - 5= Extremely Helpful)*

            1 2 3 4 5       N/A
      Group Activities Not at all Helpful Extremely Helpful  
      Phone Shadowing Not at all Helpful Extremely Helpful  
      Technical Training Not at all Helpful Extremely Helpful  
      Hands-on Exercises Not at all Helpful Extremely Helpful  
      Participant Exercises Not at all Helpful Extremely Helpful  
      Classroom Lecture Not at all Helpful Extremely Helpful  
      Listening to Recorded Calls Not at all Helpful Extremely Helpful  
      Role Playing (Agent to Agent) Not at all Helpful Extremely Helpful  
      Role Playing (Trainer to Agent) Not at all Helpful Extremely Helpful  


  1. What do you feel was great about your class and should be emulated for future classes?


  1. If you could change anything about your class, what would it be?


  1. Rate the following aspects of your nesting experience and how effective they were for your transition to Operations: (1= Not at all Helpful - 5= Extremely Helpful)

            1 2 3 4 5       N/A
      Buddy Up System Not at all Helpful Extremely Helpful  
      Side by Side Coaching Not at all Helpful Extremely Helpful  
      Pre/Post Shift Huddles Not at all Helpful Extremely Helpful  
      Listening to Recorded Calls Not at all Helpful Extremely Helpful  
      Limiting Daily Call Volume Not at all Helpful Extremely Helpful  
      Floor Support (SME, Trainer, Operations) Not at all Helpful Extremely Helpful  


  1. What do you feel was great about your nesting experience and should be emulated for future classes?


  1. If you could change anything about your nesting experience, what would it be?





Makati