Satisfaction Survey- New Version

The feedback collected here will allow the administration of TP to know where it´s failing and where it´s succeeding. This is an anonymous survey. Thank you, in advance, for taking the time to answer it.



A red asterisk (*) indicates required questions.


Overall how satisfied are you with TP?*
Strongly Disagree
Somewhat disagree
Somewhat agree
Strongly Agree


I am very satisfied with my job.*
Strongly disagree
Somewhat disagree
Somewhat agree
Strongly agree


Even if I were offered a comparable position with similar pay and benefits at another company, I would stay at TP.*
Strongly disagree
Somewhat disagree
Somewhat agree
Strongly agree


I would recommend TP as a great place to work.*
Strongly disagree
Somewhat disagree
Somewhat agree
Strongly agree


I understand how my work affects the objectives, goals, or initiatives of TP.*
Strongly disagree
Somewhat disagree
Somewhat agree
Strongly agree


Overall, I feel my career goals can be met at TP.*
Strongly disagree
Somewhat disagree
Somewhat agree
Strongly agree


I had a clear understanding of what my job would be like before I started training.*
Strongly disagree
Somewhat disagree
Somewhat agree
Strongly agree


I have a clear understanding of what behaviors and attitudes are unacceptable when inside TP.*
Strongly disagree
Somewhat disagree
Somewhat agree
Strongly agree


I understand how my work performance is evaluated.*
Strongly disagree
Somewhat disagree
Somewhat agree
Strongly agree


I clearly understand my job responsibilities.*
Strongly disagree
Somewhat disagree
Somewhat agree
Strongly agree


I feel there are people at work I can confidently talk to if I need help in resolving a work conflict.*
Strongly disagree
Somewhat disagree
Somewhat agree
Strongly agree


I have a clear understanding of what the company expects from me.*
Strongly disagree
Somewhat disagree
Somewhat agree
Strongly agree


I have the information and tools I need to do my job properly.*
Strongly disagree
Somewhat disagree
Somewhat agree
Strongly agree


I agree with the vision, mission, and business strategy of TP.*
Strongly disagree
Somewhat disagree
Somewhat agree
Strongly agree


Upper and middle level managers are doing a good job at creating a culture that fosters success and lead middle and lower level management to success.*
Strongly disagree
Somewhat disagree
Somewhat agree
Strongly agree


I trust the management in my organization.*
Strongly disagree
Somewhat disagree
Somewhat agree
Strongly agree


My supervisor values and respects me.*
Strongly disagree
Somewhat disagree
Somewhat agree
Strongly agree


My supervisor sets an appropriate standard of ethical behavior in both policy and his/her own actions.*
Strongly disagree
Somewhat disagree
Somewhat agree
Strongly agree


My supervisor someone I feel comfortable following.*
Strongly disagree
Somewhat disagree
Somewhat agree
Strongly agree


I am comfortable talking with my supervisor about work related issues.*
Strongly disagree
Somewhat disagree
Somewhat agree
Strongly agree


My supervisor is good at providing useful feedback.*
Strongly disagree
Somewhat disagree
Somewhat agree
Strongly agree


My supervisor is good at developing my technical skills. *
Strongly disagree
Somewhat disagree
Somewhat agree
Strongly agree


My supervisor is good at providing timely and adequate responses to my requests.*
Strongly disagree
Somewhat disagree
Somewhat agree
Strongly agree


I have an oportunity to learn valuable skills at TP.*
Strongly disagree
Somewhat disagree
Somewhat agree
Strongly agree


I am satisfied with the tools and support I receive from TP.*
Strongly disagree
Somewhat disagree
Somewhat agree
Strongly agree


My training/development was successful at preparing me to utilize all my tools.*
Strongly disagree
Somewhat disagree
Somewhat agree
Strongly agree


My training/development was successful at preparing me to troubleshoot customer problems.*
Strongly disagree
Somewhat disagree
Somewhat agree
Strongly agree


My training/development was successful at preparing me to provide excellent service to American customers.*
Strongly disagree
Somewhat disagree
Somewhat agree
Strongly agree


My training/development was successful at preparing me to effectively handle upset/irate customers.*
Strongly disagree
Somewhat disagree
Somewhat agree
Strongly agree


I feel part of a team working for the good of our clients.*
Strongly disagree
Somewhat disagree
Somewhat agree
Strongly agree


Employees in TP treat each other with respect.*
Strongly disagree
Somewhat disagree
Somewhat agree
Strongly agree


I am satisfied with the state of the PARKING LOT of the facilities I work in.*
Strongly disagree
Somewhat disagree
Somewhat agree
Strongly agree
N/A (not applicable)


I am satisfied with the LIGHTING conditions of the facilities I work in.*
Strongly disagree
Somewhat disagree
Somewhat agree
Strongly agree


I am satisfied with the physical conditions of the BREAK ROOM of the facilities I work in.*
Strongly disagree
Somewhat disagree
Somewhat agree
Strongly agree


I am satisfied with the physical conditions of the RESTROOMS of the facilities I work in.*
Strongly disagree
Somewhat disagree
Somewhat agree
Strongly agree


I am satisfied with the physical condition of the WORK SPACE of the facilities I work in.*
Strongly disagree
Somewhat disagree
Somewhat agree
Strongly agree


I feel protected from external threats while I’m inside the premises (robbery, violence, etc).*
Strongly disagree
Somewhat disagree
Somewhat agree
Strongly agree


I know the contingency plans and emergency exits of the company.*
Strongly disagree
Somewhat disagree
Somewhat agree
Strongly agree


TP provides an equitable and inclusive work environment.*
Strongly disagree
Somewhat disagree
Somewhat agree
Strongly agree


Within my work group, people are rewarded according to their job performance.*
Strongly disagree
Somewhat disagree
Somewhat agree
Strongly agree


My supervisor has recently told me I have done a good job.*
Strongly disagree
Somewhat disagree
Somewhat agree
Strongly agree


Everyone has the same chance for advancement within the company.*
Strongly disagree
Somewhat disagree
Somewhat agree
Strongly agree


I am satisfied with the way performance evaluations are done.*
Strongly disagree
Somewhat disagree
Somewhat agree
Strongly agree


What changes would help you do your job better? Explain.*


What do you like the most about working in TP?*


What are the things TP should do to be sure you do not feel compelled to leave?*


I am satisfied with the TEMPERATURE of the facilities I work in.*
Strongly disagree
Somewhat disagree
Somewhat agree
Strongly agree


From a facilities perspective, I feel TP is a safe place to work (fire, floods, etc.)?*
Strongly disagree
Somewhat disagree
Somewhat agree
Strongly agree


My floor manager sets an appropriate standard of ethical behavior in both policy and his/her own actions.*
Strongly disagree
Somewhat disagree
Somewhat agree
Strongly agree


My floor manager values and respects me.*
Strongly disagree
Somewhat disagree
Somewhat agree
Strongly agree


My floor manager is someone I feel comfortable following.*
Strongly disagree
Somewhat disagree
Somewhat agree
Strongly agree


I am comfortable talking with my supervisor/manager about work related issues.*
Strongly disagree
Somewhat disagree
Somewhat agree
Strongly agree


I feel motivated by the contests / activities implemented by the Fun Department. *
Strongly disagree
Somewhat disagree
Somewhat agree
Strongly agree