Operations Specialst Team: Start - Stop - Continue

Now that the Operations Specialist Team has been working in their new roles for the past few months, it is a great opportunity to check in for feedback on what is, and what is not, working.

Please take a few moments to comment on each of the following items regarding what we should start doing, stop doing, and continue doing as a team. The due date for responses will be Friday, July 16th. Please note that providing your name is optional.

Name (optional): 


  1. With respect to the Operations Specialist role/position, what should we START doing?


  1. With respect to the Operations Specialist role/position, what should we STOP doing?


  1. With respect to the Operations Specialist role/position, what should we CONTINUE doing?


  1. With respect to the Operations Specialist Team, what should we START doing?


  1. With respect to the Operations Specialist Team, what should we STOP doing?


  1. With respect to the Operations Specialist Team, what should we CONTINUE doing?


  1. With respect to 1:1 communication, what should we START doing?


  1. With respect to 1:1 communication, what should we STOP doing?


  1. With respect to 1:1 communication, what should we CONTINUE doing?


  1. With respect to manager to team communication, what should we START doing?


  1. With respect to manager to team communication, what should we STOP doing?


  1. With respect to manager to team communication, what should we CONTINUE doing?


  1. With respect to peer to peer communication, what should we START doing?


  1. With respect to peer to peer communication, what should we STOP doing?


  1. With respect to peer to peer communication, what should we CONTINUE doing?


  1. With respect to management style, what should we START doing?


  1. With respect to management style, what should we STOP doing?


  1. With respect to management style, what should we CONTINUE doing?


  1. With respect to the Operations Specialist Team's interaction with Underwriting, what should we START doing?


  1. With respect to the Operations Specialist Team's interaction with Underwriting, what should we STOP doing?


  1. With respect to the Operations Specialist Team's interaction with Underwriting, what should we CONTINUE doing?


  1. With respect to CCO feedback sessions, what should we START doing?


  1. With respect to CCO feedback sessions, what should we STOP doing?


  1. With respect to CCO feedback sessions, what should we CONTINUE doing?


  1. With respect to reporting and metrics, what should we START doing?


  1. With respect to reporting and metrics, what should we STOP doing?


  1. With respect to reporting and metrics, what should we CONTINUE doing?


  1. Please share any additional thoughts, questions, or concerns.





TX