Shipping Trainer Assessment of FOC Staff - Aug 2010

Assessment of FOC Shipping Staff
Name: 


A red asterisk (*) indicates required questions.

  1. Please provide the name of FOC Analyst you are assessing.*


  1. Based on the Skill Level Assessment chart, please rate the analysts' verbal English skills. This should be based on how well they communicate with the Houston staff (includes Domestic Shipping group, Charterers, Demurrage Analysts, etc.) while speaking on the phone or in person. *
     
      1 2 3 4 5  
    1  5


  1. Based on the Skill Level Assessment chart, please rate the analysts' non-verbal English skills. E-mail communication would be a form of non-verbal communication. Consider: 1) How effective they are able to communicate an issue/question with Houston staff (includes Domestic Shipping group, Charterers, Demurrage Analysts, etc.) via e-mail. 2) Does this take one e-mail or multiple e-mails for both sides to understand and resolve the issue? *
     
      1 2 3 4 5  
    1  5


  1. Based on the Skill Level Assessment Chart, please rate the FOC Analysts' overall skill level for their specific job responsibilities. *
     
      1 2 3 4 5  
    1  5


  1. Please list examples of what you feel the FOC Analyst are doing well. *


  1. Please list any area(s) that you feel the FOC Analyst needs improvement in to succeed in their role. *


  1. Please list any area(s) that you feel the FOC Analyst needs additional training in to be successful in their role. *


  1. Please provide any additional feedback about the FOC Analyst performance (if any).