Chennai Crude Settlements Trainer Assessment of SBSC Staff - Sep 2010

Chennai assessment of Sai
Name: 


A red asterisk (*) indicates required questions.

  1. Please provide the name of SBSC Analyst you are assessing.*


  1. Based on the Skill Level Assessment chart, please rate the analysts' verbal English skills. This should be based on how well they communicate with the Houston staff while speaking on the phone or in person. *
     
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    1  5


  1. Based on the Skill Level Assessment chart, please rate the analysts' non-verbal English skills. E-mail communication would be a form of non-verbal communication. Consider: 1) How effective they are able to communicate an issue/question with Houston staff via e-mail. 2) Does this take one e-mail or multiple e-mails for both sides to understand and resolve the issue? *
     
      1 2 3 4 5  
    1  5


  1. Based on the Skill Level Assessment Chart, please rate the SBSC Analysts' overall skill level for their specific job responsibilities. *
     
      1 2 3 4 5  
    1  5


  1. Please list examples of what you feel the SBSC Analyst are doing well. *


  1. Please list any area(s) that you feel the SBSC Analyst needs improvement in to succeed in their role. *


  1. Please list any area(s) that you feel the SBSC Analyst needs additional training in to be successful in their role. *


  1. Please provide any additional feedback about the SBSC Analyst performance (if any).