Network Services Training Assessment 9/20/2010

This assessment was put together in Sept 2010 by the NSBS/ NST Leadership team in an effort to asses how effective our current training program and trainers are based on feedback from their audience.
Name (optional): 


A red asterisk (*) indicates required questions.

  1. What was the name of your trainer?*
    Jim Townsend
    Michelle Coffman
    James Darling
    Elizabeth Gracey
    Natalie Grynastyl
    Matt Hubbard
    Brian Hulsey
    Bridget Kennedy
    Graham Kilgore
    Craig Lloyd
    Alanna Marshall
    LaTasha Moore
    Farrah Payne
    Ben Perry
    Robin Siler
    Mike Puckett
    Jeremy Vigil
    Susan Zetelski
    Steve Heath
    Donna Henry
    Mike Galliher
    Jeffrey Eagle
    OTHER


  1. What was the name of the training you attended? (*please include the session number if indicated)*


  1. What city are you located in?*


  1. How was your training delivered?*
    Web Ex
    Live Classroom
    Self Paced


  1. The trainer was prepared for the course.*
     
      1 2 3 4     N/A
    Strongly disagree  Strongly Agree  


  1. The trainer started and ended the class on time*
     
      1 2 3 4     N/A
    Strongly disagree  Strongly Agree  


  1. The trainer understood the topic.*
     
      1 2 3 4     N/A
    Strongly disagree  Strongly Agree  


  1. The trainer stayed on topic.*
     
      1 2 3 4     N/A
    Strongly disagree  Strongly Agree  


  1. The trainer answered questions effectively.*
     
      1 2 3 4     N/A
    Strongly disagree  Strongly Agree  


  1. The trainer actively engaged the class during the presentation.*
     
      1 2 3 4     N/A
    Strongly disagree  Strongly Agree  


  1. The trainer presented the material in a way that was easy to understand.*
     
      1 2 3 4     N/A
    Strongly disagree  Strongly Agree  


  1. The pace of the delivery was good.*
     
      1 2 3 4     N/A
    Strongly disagree  Strongly Agree  


  1. The trainer took the correct number of breaks.*
     
      1 2 3 4     N/A
    Strongly disagree  Strongly Agree  


  1. The trainer reviewed the course agenda*
     
      1 2 3 4     N/A
    Strongly disagree  Strongly Agree  


  1. The content covered the agenda items.*
     
      1 2 3 4     N/A
    Strongly disagree  Strongly Agree  


  1. The course was the correct length to learn the agenda items.*
     
      1 2 3 4     N/A
    Strongly disagree  Strongly Agree  


  1. The content applied to my daily job responsibilities.*
     
      1 2 3 4     N/A
    Strongly disagree  Strongly Agree  


  1. I learned something new to apply to my daily job.*
     
      1 2 3 4     N/A
    Strongly disagree  Strongly Agree  


  1. The material(s) (job aid, learning exercise, etc) were clear and easy to understand.*
     
      1 2 3 4     N/A
    Strongly disagree  Strongly Agree  


  1. The material(s) applied to the course agenda items.*
     
      1 2 3 4     N/A
    Strongly disagree  Strongly Agree  


  1. The material(s) will be used later for my daily job.*
     
      1 2 3 4     N/A
    Strongly disagree  Strongly Agree  


  1. I was provided with resources so that I can review the topic after the class.*
     
      1 2 3 4     N/A
    Strongly disagree  Strongly Agree  


  1. The trainer reviewed examples/scenarios that are applicable to my daily job.*
     
      1 2 3 4     N/A
    Strongly disagree  Strongly Agree  


  1. I was provided with enough notice to attend the course.*
     
      1 2 3 4     N/A
    Strongly disagree  Strongly Agree  


  1. What suggestions do you have to improve this course?





CareTech End User Support Team
End User Support Team - Process Analyst II
XO Communications
Saginaw, MI