ISO for Customer Service October 2010

Your feedback is important. Please take a few minutes to complete this survey on the ISO class you recently attended.


A red asterisk (*) indicates required questions.

  1. Please rate the following:*

            1 2 3 4 5      
      The class was the right length. Excellent  Poor  
      The pratice audit/roleplay was helpful. Excellent  Poor  
      The topics presented had continuity (flow). Excellent  Poor  
      The class had a good pace, not to fast or too slow. Excellent  Poor  
      The information I heard today will help me in my job.  Excellent  Poor  
      The hand out/prepared materials were useful. Excellent  Poor  
      The instructor presented the material well. Excellent  Poor  
      I liked the testing format of writing on a separate day. Excellent  Poor  


  1. Do you have any comments, concerns or compliments about the class you attended?





CMC Training
Training Coordinator