Citrus College Library Survey--Fall 2010

This survey takes 2-3 minutes.


  1. At Citrus College, you are
    student
    faculty
    staff
    other


  1. In the last month, have you gone to the library to: (select as many as apply)
    Use the computers/internet/email/games
    Do research for class (finding books, articles, other)
    Do class assignments/homework/projects
    Meet with classmates to study/work on projects/other
    Use textbooks or other materials on reserve
    Get help finding materials for courses/assignments
    Take a class on how to use the library
    Get help to use software (Word, Excel, Powerpoint)
    Borrow books from Citrus Library
    Study
    Relax


  1. When you visit the library, at which service desks do you interact with library staff?
    Circulation Desk (ask questions, check in/out books)
    Reserve Desk (Use textbooks, use copy room)
    Reference Desk (Ask questions, get help with research, computer questions)
    Audio-visual Desk (upstairs, help with AV equipment, help with computers)
    None


  1. When you visit the library and interact with staff at the various desks, are you satisfied with the service you receive? Please also comment in Question #5 below.
    Yes
    No


  1. Are you satisfied with the service you receive? Why or why not?


  1. Please look at our website page to answer this question. Which of the following resources/services on our website do you use (or have you used):
    Links to how to use the library
    Links to find books, audiovisual, journals in the library catalog
    Links to library databases
    Links to recommended websites
    Borrow items from other libraries
    Chat with librarian (meebo)
    Email a librarian for assistance
    Link to Blackboard or Wingspan
    Link to Facebook
    Other--please comment in Question #8


  1. Is the library website:
    (check all that apply)
    Easy to use
    Helpful
    Convenient
    Reliable and trustworthy
    Too busy looking
    Confusing
    Hard to use
    Not applicable/Don't know/Don't use


  1. Would you recommend changes to the library website? Please comment below.


  1. What suggestions or concerns do you have for us so that we may provide the best library service to students and staff? Would you recommend changes in the library's services? Please comment below.