Xerox Asset Representative Survey

Instructions:

Please fillout the Rep name and Asset name and rate the rep accordingly.

This will be rolled out every Monday for the scorecard. Do 1 survey per asset contact per week.

Name


A red asterisk (*) indicates required questions.


  1. How satisfied were you with the courtesy and professionalism of the ASSET Rep.?*
     
      1 2 3 4  
    Very Dissatisfied  Very Satisfied


  1. Did the ASSET rep demonstrate willingness to help?*
     
      1 2 3 4  
    Very Dissatisfied  Very Satisfied


  1. Was the ASSET able to answer/assist you with your queries?*
     
      1 2 3 4  
    Very Dissatisfied  Very Satisfied


  1. Overall, how satisfied are you with the ASSET rep.?*
     
      1 2 3 4  
    Very Dissatisfied  Very Satisfied


  1. Please select the name of the Asset Rep.
    Diosmano, Francis Erik
    Ligera, Shella
    Rascon, Nanzie
    De Los Reyes, Adonis
    Malate, Vivian
    Khaou, Anlynn


  1. AH AVAYA Phone Number:


  1. Type of Call.
    Escalation
    Helpline


  1. Comments about the Rep