LCC Middle and Junior Management Competencies - 360 Appraisal

For each of the competencies below, please tick which level you feel the manager demonstrates. Answer as honestly as you can and click on 'SUBMIT ANSWERS' at the end of the survey when you have finished.
Remember that the competencies build on each other - for example if the manager does not meet Level 2 they cannot be graded as Level 3
Name: 


A red asterisk (*) indicates required questions.

Please give the name of the person you are assessing against the Competencies:*


Please identify your relationship to the person being assessed against the Compentencies:*
Line Manager
Peer (Manager in similar role)
Team member working for the person being assessed
I am assessing myself


COMPETENCY 1: PROFESSIONAL AND TECHNICAL KNOWLEDGE - Has full command and use of relevant professional / technical knowledge and job related knowledge and skills*
LEVEL 1 - Has an awareness of and applies up-to-date professional and technical knowledge as a matter of course in day to day activities
LEVEL 2 - Actively seeks out forthcoming changes that are likely to impact on job role and applies them to job role
LEVEL 3 - Actively seeks out forthcoming professional and technical changes and is in the process of developing the coaching skills to transmit these
LEVEL 4 - Accurately identifies forthcoming professional and technical changes and possesses the coaching skills to transmit these
LEVEL 5 - Accurately identifies forthcoming professional and technical changes and coaches peers and other staff in their adoption of these


COMPETENCY 2: ORGANISATIONAL AND EDUCATION SECTOR KNOWLEDGE - Effective knowledge of the college and an appreciation of the wider educational issues*
LEVEL 1 - Is aware of and can effectively apply the college’s policies and procedures
LEVEL 2 - Understands the funding arrangements for the college and the government priorities that influence them
LEVEL 3 - Participates in decision making relating to the college’s offer at department level and the resources needed to deliver it
LEVEL 4 - Anticipates forthcoming changes in the sector and takes these into consideration when planning for own area of responsibility
LEVEL 5 - Anticipates forthcoming changes in the sector and takes these into consideration when influencing planning for cross college issues


COMPETENCY 3: INTERPERSONAL AND COMMUNICATION SKILLS - Relates effectively to others, both one to one and in teams, effective in giving and receiving messages both face to face and in writing*
LEVEL 1 - Team and peers are aware of and informed of your actions and decisions and the reasons for them
LEVEL 2 - Recognises where there might be gaps in communication and resolves these to ensure that communication channels are effective
LEVEL 3 - Accepts and acts on feedback to adapt behaviours appropriately
LEVEL 4 - Shows awareness of others’ situations which might impact on or influence their ability to receive or communicate information and is supportive
LEVEL 5 - Engenders strong team spirit and there is clear evidence of clarity of understanding by recipients and action by self and impact on department is monitored


COMPETENCY 4: INFLUENCING SKILLS - Takes effective action to affect the behaviour and decisions of other people*
LEVEL 1 - Ensures individual reviews and appraisals are conducted promptly
LEVEL 2 - Participates in departmental meetings representing views of self and department to affect department policy
LEVEL 3 - Participates in cross-college meetings representing views of self and department to influence college policy
LEVEL 4 - Is a role model for college values providing positive influence on the culture of the organisation
LEVEL 5 - Pioneers new ideas and approaches which are widely adopted for the benefit of the organisation


COMPETENCY 5: CRITICAL THINKING - Ability to make sense of complex issues, identify and solve problems, thinks on one’s feet*
LEVEL 1 - Handles day to day problems presented from a range of sources
LEVEL 2 - Recognises indirect aspects of issues to be addressed
LEVEL 3 - Recognises indirect aspects of issues to be addressed and presents solutions which address each aspect
LEVEL 4 - Responds promptly, effectively and confidently to problems which present themselves
LEVEL 5 - Provides advice, guidance and support to help colleagues analyse and address complex issues


COMPETENCY 6: SELF MANAGEMENT AND LEARNING - Ability to maintain appropriately directed energy and stamina, to exercise self control and to learn new behaviours*
LEVEL 1 - Time management ensures that deadlines are met
LEVEL 2 - Focuses on priorities to be addressed without being drawn into minor distractions
LEVEL 3 - Focuses on priorities to be addressed without being drawn into minor distractions and recognises where it is necessary to change style to improve performance
LEVEL 4 - Is able to work effectively and efficiently at a high level without the need for regular management input and is able to recognise where there is the need for and to change style to improve performance
LEVEL 5 - Is able to work effectively and efficiently at a high level over a sustained period of time without the need for regular management input and is able to recognise where there is the need for and to change style to improve performance


COMPENTENCY 7: ACHIEVEMENT AND ACTION - Focuses on making progress, achieving results. Keen to get going and keep going*
LEVEL 1 - Is clear about targets to improve performance of self and team
LEVEL 2 - Has clearly defined action plans to achieve goals
LEVEL 3 - Has enthusiasm, clear focus and drive to achieve improvements for self and team
LEVEL 4 - Helps other members of the team to identify own and team targets to achieve those in a timely fashion through combined focus and action
LEVEL 5 - Sets the standards for the team in terms of targets and ensures results are achieved by enthusing and supporting others as needs arise


COMPETENCY 8: INITIATIVE AND INNOVATION - Creates and appreciates new ideas and perspectives, sees possibilities and challenges established practices in constructive ways*
LEVEL 1 - Actively reviews current practices of self
LEVEL 2 - Actively reviews current practices of self and team and proposes new improved ideas of working
LEVEL 3 - Encourages other members of the team to share new ideas and to work collectively to improve performance
LEVEL 4 - Has the courage to challenge perceived flawed practices whilst at the same time proposing new improved ways of operating
LEVEL 5 - Challenges perceived flawed, established practice and inspires others to create new and innovative ways of improving practice of the college as a whole


COMPETENCY 9: STRATEGIC PERSPECTIVE - Ability to think broadly, analyse the big picture and value diverse perspectives*
LEVEL 1 - Is able to recognise the many influencers of ,and on ,self and department
LEVEL 2 - Is able to recognise the many influencers of, and on, self and department and appreciate their likely impact
LEVEL 3 - Encourages others to contribute to own understanding of strategic position
LEVEL 4 - Has the ability to review situations from new angles, from other’s perspectives to inform judgements
LEVEL 5 - Strategic planning outcomes demonstrate strong ability to successfully identify key issues and to accommodate needs and awareness of impact on others


COMPETENCY 10: CAPACITY FOR CHANGE - Ability to cope with continuous and complex changes, to be flexible and to handle high levels of uncertainty*
LEVEL 1 - Recognises the need for change is inevitable in the sector
LEVEL 2 - Contributes to progress change in the interest of the organisation
LEVEL 3 - Adapts working practices and role fluidly to meet new demands as they arise
LEVEL 4 - Maintains positive outlook and focus on opportunities emanating from change
LEVEL 5 - Supports colleagues and team members maintaining a positive outlook and aspiration of longer term goals


COMPETENCY 11: EMOTIONAL INTELLIGENCE - Understanding the benefits of different leadership / management styles. Gauging own impact as a leader / manager*
LEVEL 1 - Showing awareness of others’ perceptions of them
LEVEL 2 - Showing sensitivity to individuals’ background, aspirations and responses
LEVEL 3 - Actively listening to verbal feedback and picking up on non-verbal cues
LEVEL 4 - Highly in tune with others’ perception of them, actively listening to feedback and showing interpersonal flexibility – adapting approach to enhance impact
LEVEL 5 - Astutely aware of others’ perception of and reaction to them. Displaying a high level of justified confidence in their own ability and using this to engage and bolster colleagues


COMPETENCY 12: ENDURING RESILIENCE - Continually exuding optimism and a ‘can do’ attitude*
LEVEL 1 - Positive when dealing with staff, students and external agencies
LEVEL 2 - Calm under pressure; for example when challenged
LEVEL 3 - Working very hard and pacing self, being positive yet realistic about what s/he can achieve
LEVEL 4 - Effectively monitoring own emotions and stress levels, taking prompt action to channel emotion effectively and restore equilibrium and energy
LEVEL 5 - Remaining determinedly upbeat and positive when working with demoralised colleagues





Leeds City College
Leeds City College
Leeds