Survey # 5 FiOS New Hire Training Survey - Monday Week 5

Please feel free to contact the Lead Instructor, Gene Wilson, or the Training Manager at any time.
Gene.Wilson@teleperformance.com
Gary.Holdren@teleperformance.com


A red asterisk (*) indicates required questions.

  1. I was well prepared for the second test*
    Strongly Agree
    Agree
    Disagree
    Strongly Disagree


  1. The toughest section(s) of the material for me to understand was (check all that apply)*
    Wireless Connectivity
    Wired Connectivity
    Email
    Voice Features
    Tools and tool usage


  1. The amount of time spent on training the DATA section was*
    Adequate
    Too short
    Too long
    I did not notice


  1. The training room is clean and neat when I come in every day*
    True
    False


  1. The trainer addresses our concerns regarding: training, the room, attendance, and policies*
    True
    False


  1. The trainer shows a high level of knowledge in regards to the material, tools, processes, and procedures*
    True
    False


  1. The trainer’s behavior and demeanor is professional *
    Most of the time
    All of the time
    Seldom
    Not at all


  1. The training needs more hands on and role plays*
    Strongly Agree
    Agree
    Disagree
    Strongly Disagree


  1. The following guests came into class during training (check all that apply)*
    The Training Manager
    The Center Manager
    The Assistant Center Manager(s)
    The QA Representatives
    none of the above


  1. Additonal comments:


  1. What is your class number?*