Survey #6 FiOS New Hire Training Survey - Friday Week 5

Please feel free to contact the Lead Instructor, Rachel Wildman, or the Training Manager at any time.
Rachel.Wildman@teleperformance.com
Gary.Holdren@teleperformance.com


A red asterisk (*) indicates required questions.

  1. I feel the Video training prepared me to take Video calls*
    Strongly Agree
    Agree
    Disagree
    Strongly Disagree


  1. The Video training prepared me to take the Video test*
    Strongly Agree
    Agree
    Disagree
    Strongly Disagree


  1. I feel the Voice training prepared me to take Voice calls*
    Strongly Agree
    Agree
    Disagree
    Strongly Disagree


  1. I feel the Data training prepared me to take Data calls*
    Strongly Agree
    Agree
    Disagree
    Strongly Disagree


  1. The Trainer did a good job at preparing me for my first week on the call center floor*
    Strongly Agree
    Agree
    Disagree
    Strongly Disagree


  1. The training was*
    About what I expected
    Harder than I expected
    Much harder than I expected
    Easier than I expected


  1. I am ready to graduate to the floor to take calls*
    Strongly Agree
    Agree
    Disagree
    Strongly Disagree


  1. I believe the tests were (check all that apply)*
    Fair and applied directly to the training material
    Unfair with little application to the training material
    More difficult because of the lack of review time and material
    Easier because the review time and material was sufficient


  1. Additional comments:


  1. What is your class number?*