Trainer Assessment of Manila Staff March 2011

for March 2011
Name: 


A red asterisk (*) indicates required questions.

  1. Please provide the name of FOC Analyst you are assessing.*


  1. Please rate the analysts' verbal English skills. This should be based on how well they communicate with the Houston staff while speaking on the phone or in person. *
    1 2 3 4 5


  1. Please rate the analysts' non-verbal English skills. E-mail communication would be a form of non-verbal communication. Consider: 1) How effective they are able to communicate an issue/question with Houston staff via e-mail. 2) Does this take one e-mail or multiple e-mails for both sides to understand and resolve the issue? *
    1 2 3 4 5


  1. Based on the Skill Level Assessment Chart, please rate the FOC Analysts' overall skill level for their specific job responsibilities. *
    1 2 3 4 5


  1. Please list examples of what you feel the Manila Analyst are doing well. *


  1. Please list any area(s) that you feel the Analyst needs improvement in to succeed in their role. *


  1. Please provide any additional feedback about the FOC Analyst performance (if any).