Dealing with difficult customers (Krakow)

Thank you for attending Dealing with difficult customers training. Please take a few moments to give us your feedback. Your opinion and ideas are much appreciated.


A red asterisk (*) indicates required questions.

  1. Was the training helpful and offers value to your job?*
    Yes
    No


  1. Rate each statement below on a scale of 1-5 with 1 being lowest score and 5 the highest.*

          1 2 3 4 5    
      The training session was well organised?   
      The training objectives were clearly stated at the beginning?   
      The exercises were helpful during the training?   
      The explanations of the trainer were clear?   
      The trainer was helpful?   
      How would you rate the trainer’s ability to teach and stimulate class participation?   


  1. How could the training session be improved?





HRSC Training Team