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Pre-Course Development Survey - Managing the Account - For Facilitators (ALOU)
Please complete this survey as it relates to your experiences training the Managing the Account section of New Hire.
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- What do you struggle with, if anything, when covering this topic? Why?
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- Do you add any additional topic knowledge not already included in the materials?
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- Can you suggest or provide any activities/other approaches to reinforce the topic knowledge (not already found in the existing material)?
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- What have you created to fill in training gaps in this topic? (supplementary materials, handouts, etc)
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- How do you think this module should be tested? (i.e. Quia assessment, Game, Call Listening activities, etc)
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