T3 survey 2
Name: 


  1. When T3 sessions are conducted within 3 days of the start of training, I feel fully prepared to teach my class.
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. T3 sessions leave you fully prepared to teach and answer agents questions.
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. You are a Subject Matter Expert on the training topic after leaving the T3 session.
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. I prefer to be updated on new products and policies by the person hosting the T3 session, rather than teach myself by reviewing the materials.
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. I would say that our T3 sessions are really effective in preparing facilitators to teach agents.
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. The T3 would be more effective if the products or policies were introduced to us earlier rather than all at once at the end.
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. The biggest challenge is keeping up with all of the changes associated with Vonage products and policies.
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. I would prefer to have multiple T3 sessions leading up to a training to make sure I am fully prepared.
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. I would prefer to receive updates leading up to a training, prior to the T3 to make sure I am fully prepared.
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. What aspects of the T3 prepare you for classes? (i.e. Facilitator seemed knowledgeable)


  1. What is done in T3's that you feel does not prepare you for classes? (i.e. Receive final documents after the T3 was conducted)


  1. What do you feel can be improved and/or added during T3 sessions to better prepare you for classes?





Training
Vonage University
Holmdel, NJ