DTV C-Sat Raffle


A red asterisk (*) indicates required questions.

  1. CCMS ID (e.g. 120069)*


  1. Did you participate in the July Raffle (2000 pesos for 10 people and a TV)?*
    Yes
    No


  1. Were you informed about the basis of competition to participate in the Raffle?*
    Not at all
    Little: I have very little knowledge on the subject
    Regular: I still lack knowledge on knowing more about the subject
    Good: I know the subject
    I have complete knowledge on the subject


  1. In a scale from 1 to 5 where 1 is negative and 5 is positive evaluate how affected was your C-sat metric during the time of the Raffle*
    1 2 3 4 5


  1. Do you feel this Raffle helps you to improve your C-sat Metric?*
    Yes
    No


  1. If your answer was yes please evaluate the improvement, in a scale from 1 to 5 where 1 is little improvement and 5 is great improvement.
    1 2 3 4 5


  1. What would you suggest to improve our Customer Satisfaction Metric? *


  1. Which type of activities would be preferable to raise our metrics?*





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