Participation Training Courses - TL

A series of training courses have been offered these past months. Although there was a high interest, some turnouts were low.

We need your help to identify what caused the low participation, so we can take this into account for the future.

Please take a moment to answer the following questions:



A red asterisk (*) indicates required questions.


  1. Training advertisement*

            1 2      
      Did you attend any of the trainings offered by the in-house training group this year? Yes No  
      Where you aware of the training being offered? Yes No  
      Do you feel the communication channels are sufficient? Yes No  
      Did your manager/TL communicate the course to you? Yes No  
      Were you informed with enough time to organise attending a course? Yes No  


  1. How would you like to get informed about upcoming trainings? *
    Kitchen posters advertizing the upcoming trainings
    E-mail communication only
    E-mail communication and kitchen posters
    Newsletters
    Other (please add comments below)


  1. Comments in relation to question number 2:


  1. Team Awareness (Yes/No)*

            1 2      
      Do you pass through information about upcoming trainings to your team?  Yes No  
      Do you think that your team is aware of available training possibilities? Yes No  
      Are upcoming trainings a topic during team meetings, feedback sessions, coach backs etc.?  Yes No  
      Do you discuss suitable trainings with corresponding team members?  Yes No  
      Do you use training courses as part of your teams objectives? Yes No  


  1. What obstacles might have prevented YOU from attending training?*
    Lack of Interest
    Time pressure
    Scheduling / Bad timing
    Workload
    The trainers
    Preference for external trainings
    Lack of permission to attend
    Insufficient communication about courses
    Never got around to it
    Other (leave a comment)


  1. Comments in relation to question number 4:


  1. What obstacles might have prevented your TEAM MEMEBER(S) from attending training?*
    Lack of Interest
    Time pressure
    Scheduling / Bad timing
    Workload
    The trainers
    Preference for external trainings
    Insufficient communication about courses
    No coloration between course and work they perform
    My team do not require any training
    Other


  1. Comments in relation to question number 7:


  1. The training was developed through a series of analyses with different groups, did you participate in the surveys sent?*
    Yes
    No


  1. Do you think that the trainings offered are matching your needs to improve your daily work and overcome challenges?

    1 = Not at all, 2 = To a small extent, 3 = To a moderate extent 4 = To a great extent*
     
      1 2 3 4  
    Not at all  To a great extent


  1. Do you think that the trainings offered are matching your teams needs to improve their daily work and overcome challenges?

    1 = Not at all, 2 = To a small extent, 3 = To a moderate extent 4 = To a great extent
     
      1 2 3 4  
    Not at all  To a great extent


  1. Do you think the subject matter of the trainings is according to your opinion
    1 Not interesting and not useful in your daily work
    2 Interesting but not useful in your daily work
    3 Interesting/ Useful for the daily work tasks
    4 Excellent*

          1 2 3 4    
      Business Communication I   
      Business Communication II   
      Business Communication III   
      Negotiation Skills   
      Workplace Negotiation Skills   
      Delivering Exceptional Customer Service   
      How to deal with Difficult Customers   
      Positive Thinking   
      Professional Call Handling Skills   
      Hosting a Meeting   
      How to motivate Yourself and your Team   
      Team Building   


  1. What would encourage you to attend trainings more frequently in the future, please also use the space below to add any additional comments?