Retention See How It's Done V2

Name (optional): 


A red asterisk (*) indicates required questions.


  1. How do you feel about the Retention: See How It's Done Training (Choose all that apply)*
    The training showed me new techniques that I can use in my calls.
    It was a good refresher of topics that I can use in my calls.
    I do not think this course is needed since I use them in my calls anyway.


  1. Based on your answer(s) from question 1, is there any additional feedback you would like to add?


  1. In taking the See How It's Done training, please rank your comfort level on the following skills/techniques. (1= lowest, 5= highest)*

          1 2 3 4 5    
      Taking Ownership   
      Probing for Value   
      Assumptive Closing   
      Positioning Rebuttal Offers   


  1. Of the skills/techniques mentioned from question 3, are there any additional topics that you feel would help increase your save rate?


  1. Do you think the See How It's Done training is going to help your save rate? Please explain.





Vonage University
Holmdel, NJ