L2 Tech Training Survey

Please share your feedback regarding your L2 Training so that you can help us WINDIFY your Training Experience!
Name (optional): 


A red asterisk (*) indicates required questions.

  1. The L2 Tech Training curriculum/agenda prepared me for taking L2 calls.*
    Yes
    No


  1. If your choice in question #1 was 'yes', please explain how it helped you. If 'no', please explain why


  1. The L2 Tech Training timeline was sufficient enough to prepare me for taking L2 calls.*
    Yes
    No


  1. If your choice in question #1 was 'yes', please explain how it helped you. If 'no', please explain why


  1. L2 Tech Training helped me understand the different tools and how to properly use them.*
    Yes
    No


  1. What do you feel should be improved in L2 Tech Training?*


  1. Was the Facilitator knowledgable and would you consider him/her a subject matter expert when it comes to Technical concerns*
    Yes
    No


  1. Do you feel that all areas/concerns of customers regarding Tech issues was covered in this training?*
    Yes
    No


  1. Were all your questions and clarifications addressed in this training? Do you have any unaswered questions?*
    Yes
    No


  1. If you said no and you have any unansewered questions please indicate them below


  1. Was the Facilitator professional in training the lessons?*
    Yes
    No


  1. If you answered "No" please indicate below


  1. Was the facilitator able to give examples and customer scenarios that you will be encountering in L2 Tech?*
    Yes
    No


  1. From a scale of 1-5 (1 being the highest) please rate your L2 Tech Trainer
    1
    2
    3
    4
    5


  1. If you have any other feedback or comments you would like to share regarding your L2 Tech Training please write them below





Startek Philippines Brand Warrior
Startek Philippines Brand Warrior