Recursive Training Survey
Name: 


A red asterisk (*) indicates required questions.

  1. Have the recursive trainings on Connectivity and Browsing help resolve your calls? (ISSUE RESOLUTION)*
    Yes
    No


  1. Did the recursive trainings on Connectivity and Browsing help you lower your call handling time? (AHT)*
    Yes
    No


  1. What other topics do you want to be covered in recursive trainings? (Please select 3 topics from the list below.)*
    Unified
    IssueTrak - Case Management
    Trouble Calls - Scheduling and Updating
    Email Client Setup and Errors
    Mail Blocks (security.rr.com)
    Intermittent Connectivity
    Talking to the Modem (Sending Hits and Modem Reset)
    Cannot Browse Specific Websites
    DNS Issues
    CA ISS
    RR Registration
    Safe Storage
    Cookies and Browser Plugins
    Others (Please specify in the comments)


  1. Comments:





TWC EBIZ TRAINING
Trainer