Operations Training Survey - Managers
Name (optional): 


A red asterisk (*) indicates required questions.

  1. Which group do you currently support?*
    Technical Services--Brian Cummings
    Engagement Management--Christina Bottis
    Customer Service--Eric Newton
    Global Operations--Kristina Hicks
    Operations Training--Melissa Cole
    Project Management--Tasha Fick
    Job Optimization--David Clark
    Sourcing Solutions Ops--Jason Gold
    Virtual Services--Kathleen Blevens
    International Customer Care--Kelly Griffith
    Source and Screen--Mark Landwer
    Client Support--Michael Taylor
    Trust and Site Security--Laura Tisdale
    Business Process Consultants--Jennifer Lima
    Performance and Process Improvement – Tom Kaschak


  1. Which Location are you currently based out of?*
    Atlanta
    Chicago
    I am a Virtual Employee
    I work in another CareerBuilder location


  1. What area (s) would you like to receive additional training (select all that apply)?
    Business Acumen & Soft Skills (i.e. interpersonal, behavioral or communication skills)
    Leadership Development
    Technology Systems (i.e. Excel, Bullhorn, Axiom, BUZZ, Internet Sources & Sites)


  1. What areas within Global Customer Care & Operations do you have interest in receiving more training (select all that apply)?
    Technical Services
    Engagement Management
    Customer Service
    Global Operations
    Operations Training
    Project Management
    Job Optimization
    Sourcing Solutions Ops
    Virtual Services
    International Customer Care
    Source and Screen
    Client Support
    Trust and Site Security
    Business Process Consultants
    Performance and Process Improvement


  1. Which of the following best describes how training and development can support your Career Goals for 2012. In the next year I would like to receive training to:
    Move to another role and develop my skill set in another area (outside of my current discipline)
    Enhance my current position and improve in my role today
    Be promoted to the next level within my existing career path


  1. Please list any other ways you feel the Operations Training team can help you in reaching your Career Goals in 2012 or other areas you would like to receive training?


  1. I feel that the Operations Training team supports my team and program initiatives.
    Yes
    No


  1. What are areas that you feel the Operations Training team can help your team succeed in 2012?


  1. What area (s) would you like to see your direct reports receive additional training (list all)?





Operations Training
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