ARCHIVE Knowledge Base Survey

To determine current utilization in the KB.
Name (optional): 


A red asterisk (*) indicates required questions.

  1. How often do you use the Customer Care Knowledge Base?*
    Never
    A few times a month
    A few times a week
    Everyday


  1. What other resources are you using to find information you need


  1. What information would you like to see in the Customer Care Knowledge Base?


  1. What would encourage you to use the Customer Care Knowledge Base more often?


  1. If you have any suggestions on how the Knowledge Base could be improved, please list those here.





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