Underwriting Survey

Listed are eight statements related to the Contingent application process (including IR Received). Please indicate the how important each statement is to you by using the following scale:

1-Low level of importance
2-Mid/Moderate level of importance
3-High level of importance

Thank you for your participation.


A red asterisk (*) indicates required questions.

  1. Underwriting associates with the authority to make the final decision on all applications *
    1 2 3


  1. Training for associates on the how and why of the IR Received queue*
    1 2 3


  1. Multiple documentation options to resolve contingencies*
    1 2 3


  1. Flexibility to offer/accept alternative documentation when dealers can not provide standard required documents*
    1 2 3


  1. Resolve stips through online verification tools*
    1 2 3


  1. Up-to-date IR manual and procedures*
    1 2 3


  1. Access to websites that verify customer information*
    1 2 3


  1. Knowledgeable SMEs who are available to answer questions*
    1 2 3





OD&L
TX