STOP SAVE TEAM SURVEY

Please answer as HONESTLY as possible.


  1. On a scale of 1-5, where 1 means STRONGLY DISAGREE, 3 means NEUTRAL, and 5 means STRONGLY DISAGREE.

    Please provide your honest feedback on the following questions:

    1) Given the choice, would you rather be skilled back to the normal queue instead of being a part of the STOP SAVE team?
    1 2 3 4 5


  1. 2) If you answered with a grade of 1 on the first question, kindly provide a reason why


  1. 3) If you answered with a grade of 1 on the first question, would an INCENTIVE SCHEME change your mind?
    Yes
    No


  1. 4) Are you using the new spiel as discussed during the OVERCOMING OBJECTIONS up-training conducted last month?
    Yes
    No


  1. 5) For which cancellation reasons are you using the new spiel?
    Delivery Issues
    Billing Concerns
    No Time to Read
    Prefers Other Paper/Online
    Expense
    Moving
    Seasonal Stops


  1. On a scale of 1-5, where 1 means IT DOESN'T WORK, 3 means NEUTRAL, and 5 means IT WORKS.

    Please rate how effective the new spiel is on the calls you were able to use it.
    1 2 3 4 5


  1. What additional support would you like to receive in order to help you achieve your STOP SAVE TEAM metrics?





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