Reward, Recognition, and Career Development

At TelstraClear, we want to recognise employees when they go the extra mile and Customer Help is committed to ensuring staff that demonstrate high levels of performance and deliver outstanding outcomes are recognised and feel appreciated for their efforts. We also want to ensure Customer Help staff are aware of, and can work towards, development opportunities into other roles within our business.
We’re are reviewing our current recognition & career development models across Customer Help with the aim of improving the programme and ensuring our thinking is aligned with our Staff with regards to recognition and that staff are able to see clear development paths leading into other areas of our business..
Your opinions are valuable and they will be used to helping us design better ways of rewarding and recognising employees and supporting career development. Please read the questions carefully and answer each question honestly and completely. Your answers will be anonymous in that no personal identifiable information will be collected.
Name: 


  1. Reward and Recognition

    Recognition is important to me in the workplace.
     
      1 2 3 4 5  
    Strongly Disagree  Strongly Agree


  1. Reward and Recognition

    Those who’s performance meets requirements of their role and who deliver outstanding outcomes are most deserving of recognition in the workplace, as opposed to those who may not be achieving core requirements of their role.
     
      1 2 3 4 5  
    Strongly Disagree  Strongly Agree


  1. Reward and Recognition

    Customer Help does a good job of recognising those who demonstrate high levels of performance and deliver outstanding outcomes
     
      1 2 3 4 5  
    Strongly Disagree  Strongly Agree


  1. The type of Recognition I value is…
    A personal thank you & certificate of recognition
    A monetary reward & certificate of recognition
    A small gift & certificate of recognition
    Attending a celebratory lunch & certificate of recognition
    A gift of time in lieu & a certificate of recognition


  1. The method I would like my recognition to be shared is…
    With a verbal announcement during a team meeting
    In person, during a private conversation
    Presented in front of my peer group at an awards ceremony
    A simple note of thanks


  1. Career Development

    Opportunities for career advancement are important to me.
     
      1 2 3 4 5  
    Strongly Disagree  Strongly Agree


  1. Career Development

    Opportunities for career advancement are important to me.
     
      1 2 3 4 5  
    Strongly Disagree  Strongly Agree


  1. Career Development

    I feel well informed and supported with career development opportunities within Customer Help.
     
      1 2 3 4 5  
    Strongly Disagree  Strongly Agree





Vodafone Training