Virtual Teamwork - ACS Employees

We are currently assessing training needs to improve communication and teamwork between your team’s employees in Barcelona and Krakow. We are aiming to tailor-make our approach to ensure that you receive training support needed to work efficiently in your team and to have the right communication channels in place to ensure a pleasant team and work atmosphere.


A red asterisk (*) indicates required questions.

  1. General information; Please indicate the team you are working for.*


  1. General information; How long have you been working in this job role? *


  1. Team motivation; Are you motivated in your job and feel committed to ACS and your team? *
    Yes, absolutely.
    Mostly yes.
    Neither motivated, nor de-motivated.
    Mostly no as team morale is low.
    No. Employees are de-motivated and reluctant to contribute extra efforts.


  1. Team motivation; Do you feel motivated and supported by your manager\supervisor?*
    Yes
    No


  1. Team motivation; Do you feel motivated and supported by your colleagues?*
    Yes
    No


  1. Team motivation; Do you feel that motivation and commitment are at the same level for your team members in Barcelona and Krakow?*
    Yes, absolutely.
    Mostly yes, but there is some individual differences in motivation and commitment towards work.
    Workers from Barcelona and Krakow display the same work commitment.
    Work morale in Krakow is lower than in Barcelona.
    Work morale in Barcelona is lower than in Krakow.
    Employees in Barcelona are de-motivated and reluctant to contribute extra efforts opposite to the work motivation in Krakow.
    Employees in Krakow are de-motivated and reluctant to contribute extra efforts opposite to the work motivation in Barcelona.


  1. Team motivation; How do you feel about the cooperation between you and your team members in Krakow and Barcelona? Please indicate all applicable options. Rate each course from 1 to 5; 5 being total agreement, 3 neither agree- nor disagreement and 1 total disagreement.*

          1 2 3 4 5    
      It is amicable.    
      It is positive.   
      It is easy-going.   
      It is efficient.    
      Close relationships between workers in different locations.    
      There is a lack of cooperation.    


  1. Division of job tasks; How are job tasks divided between the employees in your and the other location?*

          1 2 3 4 5    
      Both locations perform the same tasks.    
      Barcelona has more direct contact with the client.    
      Krakow has more direct contact with the client.    
      Barcelona is mainly in charge for doing data entries.    
      Krakow is mainly in charge for doing data entries.    


  1. Division of job tasks; How do you feel about the current task division’s efficiency and its contribution to the team atmosphere and commitment in your location? Rate each course from 1 to 5; 5 being total agreement, 3 neither agree- nor disagreement and 1 total disagreement.*

          1 2 3 4 5    
      The work and team atmosphere is positive.    
      We work efficient.    
      I feel pleasant and well connected to my complete team being situated in Krakow and Barcelona.    


  1. Please comment and specify your ranking choices from the previous question.*


  1. Communication channels used; How often do you use the following communication tools for contacting the other location’s team and colleagues? Please rate each tool from 1 to 5. (1 = daily, 2 = twice a week, 3 = once per week, 4 = once\twice a month, 5 = never)*

          1 2 3 4 5    
      WebEx – Live meetings    
      Email   
      Phone   
      Face-to-face    
      Visits   
      Other tools   


  1. Communication channels used; If applicable, please specify "other tools" you use to communicate as mentioned in the previous question.



  1. Communication channels used; How do you feel about the used communication channels and its frequency?*

          1 2 3 4 5    
      It is efficient.    
      It is satisfying.    
      Contributes positively to the team atmosphere in both locations.    
      There is a lack of communication.    
      Needs improvement.    


  1. Communication channels used; If improvement regarding communication channels and its frequency is needed, please specify.



  1. Team development; Which of the following areas would you like to improve yourself to ensure efficient, cooperative communication and teamwork? *

          1 2 3 4 5    
      English language skills    
      Awareness of cultural differences    
      Soft skills    
      Virtual team meetings    
      Knowledge-sharing on work and private concerns    
      Team-work skills    
      Cooperation and communication with other GM teams    
      Task rotation among employees (in different locations)    
      Collaboration between employees from Barcelona and Krakow    
      Outlook Office Handling    
      Tool knowledge of other programs \ user applications    


  1. Team development; Please mention or specify any other soft skills/areas of expertise you would like to receive training in (both soft skills and job-specific functional skills).



  1. Team development; What kinds of trainings on the above listed areas have been given to you within the last two years? *