Concierge Service Centre - Cross Training Survey

Topic: West Cross Training
Date: September 24, 2012
Trainer: Shannon Pece


             

             

Name: 


A red asterisk (*) indicates required questions.

Course Content
The skills & knowledge included in this training are highly relevant and applicable to the demands of your job/role. *
 
  1 2 3 4 5  
Strongly Disagree   Strongly Agree


If you disagree, we would like to know why:


How would you describe your overall satisfaction with the course content?*
 
  1 2 3 4 5  
Dissatisfied   Completely Satisfied


Trainer

How would you rate your satisfaction with the instruction and facilitation of the trainer?

*
 
  1 2 3 4 5  
Dissatisfied   Completely Satisfied


The trainer was knowledgeable about the content.*
 
  1 2 3 4 5  
Strongly Disagree   Strongly Agree


Select the qualities that apply to your Trainer:*
Professional
Punctual
Patient
Demonstrated Solid Understanding of the Subject Matter
Good Communication Skills
Organized
Provided an Interactive Learning Environment
Fun


Learning Achievements

How would you rate your overall level of comfort engaging with the Broker on the products offered in ________ BEFORE you attended the training?*
 
  1 2 3 4 5  
None  Excellent


Learning Achievements

How would you rate your overall level of comfort engaging with the Broker on the products offered in _________ AFTER you attended the training?*
 
  1 2 3 4 5  
None  Excellent


Impact of Learning

What is the most valuable thing you learned and will apply back at your desk?*


How will this help you in your job/role?*


Will you be able to apply the skills and knowledge learned during this training?*
Yes
No


If you answered No, please tell us why.



Comments

What comments do you have about ANY aspect of the training?