PHL Survey on overall UBS Tool Performance

Requesting your help in identifying tools/sites etc. that are effecting your work productivity.
Please rate the tool in a scale of 1 to 5 (1 being poor and 5 being excellent) and specify the issue experienced.
Name: 


  1. How satisfied are you with overall (XP & DTP) VDI performance?
    1 2 3 4 5


  1. Please specify the issues, if any, regarding (XP & DTP) VDI performance:


  1. How satisfied are you with the overall SNOW (PROD & UAT) Performance?
    1 2 3 4 5


  1. Please specify the issues, if any, regarding (PROD & UAT) SNOW Performance:


  1. How satisfied are you with time required to KB article search in SNOW?
    1 2 3 4 5


  1. Please specify the issues, if any, regarding KB article search:


  1. How satisfied are you with time required to attach KB article to ticket?
    1 2 3 4 5


  1. Please specify the issues, if any, regarding KB article attachment:


  1. How satisfied are you with overall WIBS performance?
    1 2 3 4 5


  1. Please specify the issues, if any, regarding WIBS performance:


  1. How satisfied are you with overall SUI performance?
    1 2 3 4 5


  1. Please specify the issues, if any, regarding SUI performance:


  1. Please specify any other UBS tool/site etc. that effects your productivity as well as the issue experienced:





Angela Dobosi