BG New Call Flow Survey
Name: 


  1. Call Type
    Complaint
    Billing Change/Billing Questions
    Payment/Adjustment
    Move-Transfers
    Delivery Schedule Change
    Stops (Temp & Perm)
    Account Inquiry


  1. Did the subscriber react NEGATIVELY to the new questions?
    Yes
    No


  1. Did the subscriber want to cancel because of the new questions?
    Yes
    No


  1. Did the subscriber react POSITIVELY to the new questions?
    Yes
    No


  1. Subscriber Reaction (NEGATIVE or POSITIVE):






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