Phone Skills Survey

Please complete this survey on your Phone Skills training.


  1. Were tone and professionalism addressed in your Phone Skills training?
    Yes
    No


  1. Were you shown the Phone QA form?
    Yes
    No


  1. Were you shown the Phone QA Skills Guide?
    Yes
    No


  1. How long was your training?


  1. After training did you feel confident in your ability to follow the Phone QA Skill Guide?
    Yes
    No


  1. If no, please explain


  1. Please provide any additional feedback you would like to share regarding your Phone Skills training.





OD&L
TX