PSFT Project Evaluation

Dear all,

As the PSFT Project involves so many different people and teams we wanted to get an idea on how you would evaluate this project. Please take your time to fill in this survey, as for the future, the processes should be modified so that the process flows run more smoothly, therefore we need your help!

Thank you very much in advance for your support to this evaluation!
Name: 


A red asterisk (*) indicates required questions.

  1. What was your role?*
    Ops Team Lead
    EMEA IT
    IT Development
    IT Integration & Control
    Ops Control Manager
    Project Management
    PY Manager
    Regional Manager
    Service Delivery
    Service Transformation
    Resource Impact
    Testing Contractor
    Testing
    NGA
    Communication & Trainnig
    IT Contractor
    EForm Contractor
    Manager - SBU Lead
    Manager - PMO Lead
    HRIS


  1. In which part of the project have you been involved?*


  1. How would you evaluate your contribution?*
     
      1 2 3 4 5 6  
    High  Low


  1. What lessons have been learned in the course of the project? Would you prefer a different approach to be taken? If so, please clarify.*


  1. What training/learning gaps did you identify that you would address?


  1. How would you evaluate the project management?*
      1 2 3 4 5     N/A
    Excellent   Poor  


  1. Did you agree with the project management approach/methodology, if not please clarify*
    Yes
    No


  1. How would you evaluate the communication during the whole project?
    6=all tasks have been communicated straight forward
    1=a lot of follow up's have been necessary*
    1 2 3 4 5 6   N/A
     


  1. How would you evaluate the project management approach/terminology? What was good? What could be improved?*


  1. How did you assign people to the project? How have they been informed about the project and did they get trained about the tasks that need to be performed?


  1. Did the scope change in any way during the project? If yes was it communicated clearly?


  1. Do you think the estimated hours for your team reflect the total effort spent?*
    The estimation was more or less equal to the effort spent
    New issues were coming up and so the estimation was not uptodate anymore
    We totally overestimated our effort
    We totally underestimated our effort


  1. Were there any significant Delays?*
    Yes
    No


  1. If Yes, who caused the delays and how did they impact your work?


  1. Could the delays have been prevented? If Yes, please clarify.


  1. What, from your point of view, were the key deliverables for the peoplesoft project?*


  1. Was the client satisfied with the deliverables?
    Yes
    No


  1. If the client was not satisfied with the deliverables, what was the reason?


  1. Did the delays cause an increase of cost to the client/ACS?
    Yes, it caused an increase of cost to ACS
    Yes, it caused an increase of cost to the client
    No it did not increase the costs
    I don't know
    Yes, it caused an increase of cost to ACS and the client


  1. How could the quality of the deliverables be improved?


  1. From an estimations' point of view, do you think fixed costs are more efficient or submitting weekly timesheets?*
    Fixed Costs
    TimeSheets
    Depending on the scope of the project
    I don't know





HRSC Training Team