Call Text Assessment

This assessment covers basic grammar and sentence structure. Select the best answer for each of the following questions.

Name


  1. The department 70 lbs. of white paper each month.


  1. Our voice mail system and switchboard seldom calls.


  1. The messages in my in-box overflowing.


  1. A bowl of chocolate Kisses on the front desk.


  1. Our two desk is on the 29th floor.


  1. Contact both to explain the new policy.


  1. Both mother and child have been under a care since May.


  1. The different policies vary.


  1. copies of the letter were put in his file.


  1. few people back up their computer files regularly.


  1. Some days it seems that we have much work!


  1. good to hear that you are doing so well.


  1. is no excuse for their rudeness.


  1. We didn't have by that name in our database.


  1. I don't know about it.


  1. The committee reached several decisions, they were unpopular.


  1. Learning a second language is difficult, many people speak two or more fluently.


  1. Call Center Reps must key-in information as they take calls, many must translate into English as they go.


  1. We raised the thermostat, we would use less air conditioning.


  1. A good instructor explains the steps carefully, he allows plenty of practice time.


  1. I answered all her questions, she still didn't understand the procedure.


  1. Security has been tightened; our building seems quite safe.
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    correctly written


  1. Security has been tightened, our building seems quite safe.
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    correctly written


  1. Security has been tightened our building seems quite safe.
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  1. Security has been tightened, but our building seems quite safe.
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  1. From his sigh of relief.
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  1. I could tell he was relieved because he laughed.
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  1. The evaluation was finally over I could tell he was relieved because he laughed.
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  1. Because he laughed.
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  1. Jeff doesn't know the answer, Martin knows it.
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  1. Jeff doesn't know the answer so Martin does.
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  1. Jeff doesn't know the answer, but Martin does.
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  1. Although the computer was supposed to reduce paper use, it hasn't.
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  1. The computer was supposed to reduce paper use, it hasn't.
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  1. The computer hasn't reduced paper use it was supposed to it doesn't.
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  1. The printer cartridges don't fit our new machines, order some new ones.
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  1. Don't fit our new machines.
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  1. The printer cartridges don't fit our new machines order some new ones.
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  1. The printer cartridges don't fit our new machines, and order some new ones.
    run-on sentence
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    correctly written


  1. Air pollution in Los Angeles is serious; in spite of efforts to reduce it.
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  1. The newly built, twenty-mile long Alameda Corridor.
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  1. Since we have gone to a shortened workweek, I have longer weekends.
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    correctly written


  1. Since we have gone to a shortened workweek, and more hours per day.
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  1. Member is upset in regard that stated that she has the working hours available.
    well written
    poorly written


  1. Member stated that she is upset because she has the working hours available.
    well written
    poorly written


  1. Vicki from BCSC stated Maria Vasquez did not want to cooperate in giving her new address.
    well written
    poorly written


  1. Vicki from BCSC called saying mother Maria did not want to cooperate with her in giving her the new address where she now lives.
    well written
    poorly written


  1. Mother Maria called Vicki from BCSC and Vicki stated that mother did not want to cooperate with her to tell her the new address that she moved to.
    well written
    poorly written


  1. Per your request we will forward said documents.
    well written
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  1. MBR CONTACTED PCP TO REQUEST PT BUT IS INFORMED IN REGARDS THAT STATED PPT IS NOT SUBMITTED SO MBR WANTS DER ASAP.
    well written
    poorly written