Future Technical Training

Please take a moment to indicate which areas of technical training for future Training and Development classes would be of interest to you in your present job, or as a means to improve personal performance. Courses will be designed and scheduled based on the input from this survey to better provide opportunities of growth and development. Some questions will request a ranking for level of value to you. One being the Lowest and Four being the Highest. Thank you for your participation in this most important survey for training.
Name: 


  1. Your Department Name.


  1. Do you job respnsibilities require you to use any of the following programs. Please rank the value of each program - 1 being Lowerst, 4 being Highest.

          1 2 3 4    
      MS Word   
      MS Excel   
      MS Power Point   
      Visio   
      MS Project   
      Lotus Notes   
      RightFax   
      ProjecTrak   
      ACT   
      MHC   


  1. To perform my job effectively, I need the training on the following MS Word functions.
    Basic features (documents, formatting)
    Mail Merge
    Revision & Version tools
    Table of Contents, Footnotes, Index
    Tables
    Macros
    Drawing tools


  1. To perform my job effectively, I need training on the following MS Excel functions.
    Spreadsheets
    Databases
    Charts & Graphs
    Function Formulas
    Validation &/or Analysis
    Pivot Tables
    Filtering (as in a Query)


  1. To perform my job effectively, I need training on the following MS Power Point functions.
    Creating internal presentations
    Creating external presentations
    Text boxes & drawing tools
    Using Master Slides
    Animation & transition
    Setting up slide shows
    Applying designs
    Formatting backgrounds and colors


  1. To perform my job effectively, I need training on the following Lotus Notes functions.
    Email
    Calendaring
    HR Docs
    ProjecTrak
    Team Rooms
    Databases
    Address Book
    To Do's


  1. To perform my job effectively, I need training on the following RightFax functions.
    Sending Faxes
    Receiving Faxes
    Broadcast Faxing
    Creating New Faxes
    Creating a Fax Phone Book


  1. To perform my job effectively, I need training on the following Visio functions.
    Using Stencils
    Creating and Positioning Shapes
    Formatting Shapes & Text
    Connecting Shapes
    Using Formatting Tools
    Designing Work Flows or Organizational Charts


  1. To perform my job effectively, I need training on the following MS Project functions.
    Creating a project plan
    Using Gnatt Charts
    Time Lines for projects
    Resources and Allocation
    Tasks and Assignments
    Start and Finish Dates
    Formatting project plans
    Viewing project plans


  1. To perform my job effectively, I need training on the following ProjecTrak features.
    Creating Service Requests
    Creating & Tracking Department Projects
    Personal Project Planning
    Monthly Reporting
    Tracking Corporate (Company Wide) Projects
    Using Project Methodology
    IS Service Request Process/Procedures


  1. To perform my job effectively, I need training on the following ACT 6.0 functions.
    Creating a contact database
    Setting up meetings and reminders
    Lookup's in database
    Inserting Notes and recording history
    Managing a Contact Database
    Producing reports
    Reply or noficiation lettters to contacts


  1. To perform my job effectively, I need training on the following MHC (Managed Health Care) modules.
    CSIM (Customer Service Inquiry Module)
    Utilization Management
    Claims
    Financials
    Providers
    Membership
    Managed Care 101
    Reporting


  1. Would a Project Management Overview course be of value to you? (2 hrs) One being Lowest, 4 being Highest.
    1 2 3 4


  1. Would a full course in Project Management Fundamentals (4 days - 1/2 day each) be of value to you? One being Lowest, 4 being Highest.
    1 2 3 4


  1. Are there any specific programs or skills that you feel would be of benefit to you or your department that are not offered or used at L. A. Care.


  1. Which times of the month are best for you to attend training sessions?
    Weekly
    End of Month
    Mornings
    Afternoons





Mark Strunin