Orientation and On-Boarding During FY 2011 - Q2

Orientation and on-boarding are effective tools to increase the likelihood of a succesful integration into a new job. Please help us learn more about your orientation and on-boarding experience.

Complete and sumbit this survey by November 14, 2011. Contact Marcia D'Amore at x 4599 with questions.


  1. How useful was the general orientation you attended in providing you with valuable information on each of these topics:

            1 2 3 4 5 6 7      
      L.A. Care's core mission Not Useful  Highly Useful  
      The "public" nature of LA Care Not Useful  Highly Useful  
      Core lines of business such as Medi-Cal, Healthy Families, Medicare SNP Not Useful  Highly Useful  
      Importance of cultural and linguistic sensitivity in care delivery Not Useful  Highly Useful  
      Outreach efforts - e.g. the RCACs and the Family Resource Centers Not Useful  Highly Useful  
      Composition of the Board of Governors Not Useful  Highly Useful  
      Bios, roles and responsibilities of our executives Not Useful  Highly Useful  
      L.A. Care 's organization structure Not Useful  Highly Useful  
      Mandatory trainings to be completed ( e.g. HIPAA) Not Useful  Highly Useful  
      Employee communication and Intranet tools Not Useful  Highly Useful  


  1. Having been on my job for awhile, one area that I think was missing from the orientation or could have been discussed in more detail is___________________________________


  1. Once you started in your department, how effective was each of these on-boarding actvities. Mark N/A if you did not participate in a particular activity.

            1 2 3 4 5 6 7       N/A
      Introduction to co-workers and key "customers"  Not Effective Highly Effective  
      Training on how office equipment, telephone, etc. work Not Effective Highly Effective  
      Review of your job description and performance expectations Not Effective Highly Effective  
      Review of your specific incentive goals for FY 2011  Not Effective Highly Effective  
      Explanation of top priorities for your department/work unit Not Effective Highly Effective  
      Review of the most important policies/procedures that guide your work Not Effective Highly Effective  
      Useful feedback during performance reviews  Not Effective Highly Effective  
      Supervisor discussed addtional training and development for you Not Effective Highly Effective  
      Career advice or coaching provided by your supervisor Not Effective Highly Effective  


  1. Based on your orientation and on boarding, list four or five words that describe how you see the culture of L.A. Care. What words describe the kind of organization we are, what we stand for, what we are trying to accomplish?


  1. What suggestions do you have to help new employees learn about L.A. Care's culture?


  1. Please select the response that most closely describes your job at L.A. Care.
    Full time, salaried employee in an Operations function
    Full time, houly employee in an Operations function
    Full time, salaried employee in a Health Services function
    Full time, houlry employee in a Health Services function
    Full time, salaried exmployee in an Information Services function
    Full time, hourly employee in an Information Services function
    Full time salaried employee in any other function
    Full time hourly employee in any other function


  1. Are you a _______________?
    Manager
    Supervisor or Lead
    Individual Contributor





Mark Strunin