Managing and Leading Others - Feedback for Development - Self Report

This questionnaire describes sixteen important skills that supervisors use to guide, direct and support their employees. Please rate yourself on each of these important skills.

Your feedback will be used to provide generalized suggestions to you on which skills are being used effectively and which could be developed further.

Thank you.
Name: 


  1. LISTENING

    When listening, I am patient, do not interrupt, summarize what others have said, reflect back ideas and feelings, maintain good eye contact, seem willing to take the time to fully understand
    Infrequent - used less than 70% of the time
    Moderate - used 70 - 85% of the time
    Frequent - used 85 - 95% of the time
    Constant - used 95 -100% of the time


  1. TWO WAY FEEDBACK

    When giving two way feedback, I communicate information needed by employees in a timely manner, keep employees informed with relevant information, update information promptly, encourage a climate in which employees feel free to openly share thoughts and feelings
    Infrequent - used less than 70% of the time
    Moderate - used 70 - 85% of the time
    Frequent - used 85 - 95% of the time
    Constant - used 95 -100% of the time


  1. INTERPERSONAL SENSITIVITY

    When relating to others, I make an effort to understand how employees are feeling, am considerate of others, demonstrate sensitivity toward the diversity in the work force, treat all employees in a fair and consistent manner, make it easy for employees to talk about their job challenges and problems
    Infrequent - used less than 70% of the time
    Moderate - used 70 - 85% of the time
    Frequent - used 85 - 95% of the time
    Constant - used 95 -100% of the time


  1. SPOKEN COMMUNICATION

    When I speak, I speak clearly and am easily understood, maintain eye contact while speaking to others, state complex information in a simple and clear way, answer questions fully and clearly
    Infrequent - used less than 70% of the time
    Moderate - used 70 - 85% of the time
    Frequent - used 85 - 95% of the time
    Constant - used 95 -100% of the time


  1. WRITTEN COMMUNICATION

    When I write, I write in a logical and organized way, use appropriate grammar and spelling, am clear and concise especially with technical information
    Infrequent - used less than 70% of the time
    Moderate - used 70 - 85% of the time
    Frequent - used 85 - 95% of the time
    Constant - used 95 -100% of the time


  1. PRESENTATIONS

    When presenting, I seem prepared and organized, handle comments and questions smoothly, deliver presentations that are persuasive and informative, clarify the comments and questions of others, use visual aids well
    Infrequent - used less than 70% of the time
    Moderate - used 70 - 85% of the time
    Frequent - used 85 - 95% of the time
    Constant - used 95 -100% of the time


  1. GOAL SETTING

    When I set goals, I set and communicate departmental and team goals clearly, set standards and metrics to evaluate performance, set and communicates clear priorities, explain how the work of individuals is linked to team and organizational business goals
    Infrequent - used less than 70% of the time
    Moderate - used 70 - 85% of the time
    Frequent - used 85 - 95% of the time
    Constant - used 95 -100% of the time


  1. PLANNING/ORGANIZING

    As I plan and organize, I use time productively, set a logical sequence of work activities and assignments, effectively schedule work activities and tasks, maintaininformation in a well organized manner


    Infrequent - used less than 70% of the time
    Moderate - used 70 - 85% of the time
    Frequent - used 85 - 95% of the time
    Constant - used 95 -100% of the time


  1. DELEGATING

    When I delegate, I clearly define and communicate tasks, projects and assignments; provide adequate resources, information and training so that employees can perform delegated tasks; transfer the necessary authority to employees to ensure completion of the delegated tasks and assignments


    Infrequent - used less than 70% of the time
    Moderate - used 70 - 85% of the time
    Frequent - used 85 - 95% of the time
    Constant - used 95 -100% of the time


  1. PROBLEM SOLVING

    When I solve problems, I gather and use available information to understand and solve problems, consider alternatives and contingencies, anticipate potential problems, create opportunities to be innovative and creative
    Infrequent - used less than 70% of the time
    Moderate - used 70 - 85% of the time
    Frequent - used 85 - 95% of the time
    Constant - used 95 -100% of the time


  1. EVALUATING PERFORMANCE

    When I evaluate performance. I provide informal feedback on performance throughout the year, hold on-going meetings about performance, ask employees to prepare for appraisal meetings, talk about both strengths and weaknesses during appraisals
    Infrequent - used less than 70% of the time
    Moderate - used 70 - 85% of the time
    Frequent - used 85 - 95% of the time
    Constant - used 95 -100% of the time


  1. RECOGNIZING/REWARDING

    When I reward, I provide immediate positive feedback for successful work, provide positive incentives, offer compliments when deserved, share successes and discusses effective performance with others
    Infrequent - used less than 70% of the time
    Moderate - used 70 - 85% of the time
    Frequent - used 85 - 95% of the time
    Constant - used 95 -100% of the time


  1. EMPLOYEE DEVELOPMENT

    As I develop my employees, I convey confidence in employee skills and abilities, provide adequate support and training, remove obstacles that may hinder employee performance, support employee development such as on-the-job training or stretch assignments, support longer range career development plans of employees
    Infrequent - used less than 70% of the time
    Moderate - used 70 - 85% of the time
    Frequent - used 85 - 95% of the time
    Constant - used 95 -100% of the time


  1. TEAM DEVELOPMENT

    When building a team, I encourage a climate of trust, honesty and openness; create consensus around team and organizational goals; develops team spirit, cohesion and high morale; represent the needs of the team to upper management; develops cooperation rather than competition.
    Infrequent - used less than 70% of the time
    Moderate - used 70 - 85% of the time
    Frequent - used 85 - 95% of the time
    Constant - used 95 -100% of the time


  1. EMPLOYEE INVOLVEMENT

    I involve employees in problem solving processes, seek input from employees on organizational issues and plans, solicit and value the thoughts, opinions and ideas of employees , involve employees directly in decision making
    Infrequent - used less than 70% of the time
    Moderate - used 70 - 85% of the time
    Frequent - used 85 - 95% of the time
    Constant - used 95 -100% of the time


  1. CONFLICT MANAGEMENT

    When handling conflicts, I take action to resolve conflicts among employees; recognize that diverse points of view must be encouraged, acknowledged and accepted; resist becoming defensive; keep an open mind when others disagree; discuss possible win-win solutions and seek an agreement
    Infrequent - used less than 70% of the time
    Moderate - used 70 - 85% of the time
    Frequent - used 85 - 95% of the time
    Constant - used 95 -100% of the time


  1. Please explain any rating of "infrequent" you gave yourself


  1. Do you have any other suggestions for skills that you'd like to develop?





Mark Strunin