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January 7th 2013 and February 25th class Trainers feedback
Training evaluation provided to employees upon completion of any training sessions ****comments for Feb class start on 4/18***
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- Were the instructors confident, professional, and organized?*
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- Were the instructors clear and concise in the presentation of materials?*
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- Did the instructors listen to your questions and answer appropriately?*
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- Did the instructors encourage the sharing of ideas/feedback and appeared interested in my learning?*
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- Did the training materials address concepts and skills that were valuable and relevant to my position?*
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- Did the training content allocate sufficient time to cover the material?*
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- Did the training content promote transfer of training to the job through reference materials and job aides?*
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- Did the training content provide tasks and practice exercises that develop skills and confidence?*
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- What is your overall rating of the program?*
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- What is your overall rating of the trainers?*
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- What is your overall rating of the training support staff?*
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- What is your rating of the support you have received from the QA/Training Team since your completion of the training?*
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- Has the QA/Training Staff assisted you in identifying solutions to customer issues in a friendly professional manner?*
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- Is there anything that the QA/Training team can do differently to support you after the training?*
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- What concepts or skills will be most useful to you on the job?*
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- What changes (additions, deletions, and/or revisions) would you make that would improve the course?*
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- Is there anything else you would like to add about your experience in training?*
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