AT&T U-verse OutBound Feedback Survey

Rate the succeeding questions from 1 to 5 were 1 means strongly disagree and 5 means strongly agree.
Name (optional): 


  1. The outbound form is easy to fill out.
     
      1 2 3 4 5     N/A
    1  5  


  1. The information being asked on the outbound form are essential to make sure the member's issue is addressed.
     
      1 2 3 4 5     N/A
    1  5  


  1. The site loads fast enough which does not affect my call handling.
     
      1 2 3 4 5     N/A
    1  5  


  1. The outbound process is clear and easy to understand.
     
      1 2 3 4 5     N/A
    1  5  


  1. The outbound process is beneficial to me as an agent as it provides added support to make sure the member's concern is addressed by following up with the resolution.
     
      1 2 3 4 5     N/A
    1  5  





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