Gap Analysis Survey - Lynchburg
Name (optional): 


  1. Please select your current job level:
    Agent
    Supervisor/Teamlead
    Trainer
    Operations Manager


  1. Please select the length of time you have been with StarTek on the Comcast line of business:
    0-2 months
    3-5 months
    6-8 months


  1. In regards to TechCare:
    What issues, training or recommendations would you have on TechCare?


  1. In regards to EROne:
    What issues, training or recommendations would you have on EROne?


  1. In regards to GrandSlam:
    What issues, training or recommendations would you have on GrandSlam?


  1. Can you provide any technical issues that impact your role as an agent?


  1. Are there any other areas or topics that you would like to receive training on?


  1. Is there anything else that you would like to share?