Vodafone Verbal Communication Skills (Managers's Survey)

When analysing the following points, please write the name of your team member being considered. Please repeat the process if you’d like to consider multiple team members.
Name: 


  1. Your team member is able to convey his thoughts in a clear manner which ensures that he does not have to repeat or explain himself several times.
    Never
    Hardly Ever
    Sometimes
    Frequently


  1. When conveying information, your team member comes across as being quite logical.
    Never
    Hardly Ever
    Sometimes
    Frequently


  1. Your team member makes it a point to apologise for mistakes made, irrespective of whether he’s made the mistake or not.
    Never
    Hardly Ever
    Sometimes
    Frequently


  1. Your team member refrains from speaking when someone else is talking as he wants to hear the complete information before adding his point.
    Never
    Hardly Ever
    Sometimes
    Frequently


  1. Your team member always comes across as being confident and assertive irrespective of how difficult the situation is.
    Poor
    Average
    Good
    Very good


  1. Any additional comments