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Verbal Communication Survey 2
All observation that have been asked of you, have to be looked at from a before training and after training perspective.
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- My team member makes an attempt to speak in English, whenever possible, to try and improve his proficiency.
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- Post the training sessions, my team member is comparatively more confident when communicating with managers and colleagues.
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- During a meeting or briefing session, my team member is making a more conscious effort to share his views.
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- When presenting his ideas, my team member makes an effort to sound clearer post the training programme.
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- My team member practices his English language skills often.
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- During a meeting or a discussion, my team member makes an effort to effectively summarize all the key points discussed.
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- When sharing an escalation or part of a solution, my team member lists his observations with verbal bullets, which are words like firstly, to begin with, next, then, and to add to this, in comparison to, lastly, and to end with.
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- When my team member explains something, I understand it in the first attempt.
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